FAQ

How much is shipping?

Postage within Australia is a flat $9.95 per order for standard delivery ($12.95 for PO Box/Parcel Lockers), or $15.95 per order for express post.  We offer free standard shipping on orders over $130 (Australia-wide).  Please note orders are shipped from Perth, so shipping times will vary. 

Do you ship internationally?

Not at this stage, but we are looking into it. If you are outside Australia and interested in purchasing, contact us and we’ll see what we can do.

How long does shipping take?

We will endeavour to pack your order and get it out as fast as possible (usually the next business day). Then, it’s over to Australia Post, or one of our other carriers. Orders are coming from Perth, Western Australia so depending how far away you are, the delivery time will differ.

Do you offer local pickup?

Yes we do, from our warehouse in Gnangara in Perth.  Just choose the local pickup option at the checkout and we'll be in touch via email once your order is ready for collection.

What's your return policy?

    We do not offer a refund for change of mind.  An exchange may be offered where the item is returned to us (at the customer's expense) in unopened, unused condition.  A credit note will be generated once the returned item has been received and inspected.  For any faulty items, please email us with a description and photos and we will get back to you as soon as possible.