We will endeavour to pack your order and get it out as fast as possible (usually the next business day). Then, it’s over to Australia Post, or one of our other carriers. Orders are coming from Perth, Western Australia so depending how far away you are, the delivery time will differ.
Do you offer local pickup?
Yes we do, from our warehouse in Gnangara in Perth. Just choose the local pickup option at the checkout and we'll be in touch via email once your order is ready for collection.
What's your return policy?
We do not offer a refund for change of mind. An exchange may be offered where the item is returned to us (at the customer's expense) in unopened, unused condition. A credit note will be generated once the returned item has been received and inspected. For any faulty items, please email us with a description and photos and we will get back to you as soon as possible.