Loyalty Program

Join our loyalty program Adventure Perks and be rewarded for shopping with Adventure Snacks! 


What is Adventure Perks?
Adventure Perks is our rewards system where you accrue points from eligible purchases, you can then use the points to claim free a shipping coupon, or a discount off your next purchase.

 

How do I join Adventure Perks/ Log in and redeem my points?

We will automatically save points from your purchases, but you’ll need to create an account to access these points. Create an account by following the below steps:

On a mobile device, you'll see a pink "rewards" button towards the bottom of your screen. On desktop, it's the same pink button but with a gift icon and the word Rewards next to it.

Clicking that will open up Adventure Perks, our rewards program. From there, simply sign in or create an account if you haven’t already.

Once you're logged in, select "Ways to Redeem" and choose "Order Discount – 100 points = $1". You’ll then be able to use the slider to select how many points you’d like to redeem. A discount code will be generated, which you can apply in the discount code box at checkout.

Make sure pop-ups are enabled on your device to ensure the reward window works properly.

 

 

How do I earn points?

Points are earned for the following:

  • Sign up - 200 Points

  • Place an order - 5 Points for every $1 spent (see exclusions below)

  • Follow on Instagram - 50 Points

  • Like on Facebook - 50 Points

  • Attach a video to your review - 50 Points

  • Attach a picture to your review - 50 Points

  • Write a review - 100 Points

 

Refer a friend - if you refer a friend who then orders with us, you'll receive a $10 voucher each! You’ll find a unique referral code to share with your friend in your account. Your friend must purchase through this link to gain the rewards. We cannot attribute the voucher if they do not use the link.  Minimum spend limits apply.

Reviews- In order to get points for a review, you must follow the link in the email that will be sent to you a couple of weeks after your order was been placed. Leaving reviews by not following the email link will not earn you any points.

 

You won't earn points for the following:

  • Any part of your order that is paid with points. 

  • Gift vouchers. 

  • Tax/GST

  • Shipping

  • Any orders or activity prior to 1 September 2022

  • Reviews made without following the email link

  • Reviews that are not approved. Your review needs to be helpful and an accurate reflection of the product, so a one or two-word review won't get approved, nor will a review that we deem as inaccurate, not constructive or unnecessarily negative. Our decision not to publish a review is at our own discretion.

  

Can I get points added to my account for historical purchases?

Unfortunately, we cannot backdate points for any purchases or activity made prior to the Adventure Perks launch on 1 September 2022.

 

I was already following you on Instagram/Facebook before Adventure Perks was launched. Do I get points for this?

Unfortunately, we can not back-date points for any purchases or activity made prior to the Adventure Perks launch on 1 September 2022.

 

I didn't get an email asking me to leave a review

The review email will be sent to you a couple of weeks after you have made your purchase. Sometimes the email will land in your spam/junk folder. Please check those folders for the email.

If you have multiple email accounts, please double check which email address you used to make your order with.

 

I left a review but didn't follow the email link. Can I still get the points?

Unfortunately no, you will need to follow the link sent to you via email to get points for reviews.

 

Can I use my points in a sale? 

Rewards points can not be used during sale periods, or at times where no further discounts apply.

.

How do I see my points?

Log in or create an account (see “How do I join Adventure Perks/ Log in”)

Once you're logged in, select "Ways to Redeem" and choose "Order Discount – 100 points = $1". You’ll then be able to use the slider to select how many points you’d like to redeem. A discount code will be generated, which you can apply in the discount code box at checkout.

Make sure pop-ups are enabled on your device to ensure the reward window works properly.

 

What can I redeem for my points?

  • Free shipping coupon - 1000 Points

  • Order discount - 100 Points = $1

 

How do I redeem my points?

First, you need to be signed in to your account. (see “How do I join Adventure Perks/ Log in”).

On the bottom left corner of your screen there will be a pink, pop-up “rewards” button. Click here and sign in.

Your Adventure Perks profile will load and there will be an option to redeem your points. The rewards program will generate a unique code for you to copy and paste into the “gift card or discount code” field at the check out of your next purchase. You will also be emailed this code, along with the expiry date.

You can only use one discount code per purchase. 

Your point redemption code can not be used during sale times.

 

Do my points expire?

Yes, points will expire 1 year after you have earnt them.  You will get a reminder email 30 days before expiry.  Points cannot be reissued once they expire.

 

I have a couple of accounts, can I merge them? 

We can't merge accounts so pick one and keep that as your primary account.

 

I can't find my account?

You will need to create an account to view and use your points.  (see “How do I join Adventure Perks/ Log in”)

If you are sure you have already created an account, check if the email or password you have entered is incorrect. 

After you have checked your details, try to retrieve your password.

If you want to be sure email us and we'll check for you. 

 

I have a question about my account.

Please contact support@adventuresnacks.com.au